Shipping & Returns Policy

Shipping:

Thank you for shipping small with Jammy x

If you live local to Solihull B90 / B93 we offer free collection. 

UK shipping starts at £2 for small items (keyrings etc) & £4.99 standard second class tracked for clothing & larger items. FREE STANDARD SHIPPING when you spend £50+

We use eco friendly materials where possible but also reuse plastic envelopes too. We run postal drops once per week (I am a busy mum of 2) so dispatch times may vary - depending on when orders are placed. Please remember we are a small business so cannot fulfil orders in the same timeframe as big brands / businesses so there may be slight delays. 

We cannot take responsibility for lost, damaged or stolen parcels once they’ve been received into the postal system, but will always assist & liaise with the carrier where possible.    

Random orders will receive little freebies as a thank you from us :) Repeat customers may also receive a mystery discount (off their next purchase) included in their orders so keep your eyes peeled for tokens. 

Returns / Refunds:

We unfortunately DO NOT offer returns/refunds due to the nature of one off vintage & handmade pieces. Please always read the description & look at all photos provided to ensure you are happy with the condition & sizing before purchase. If something is wrong with your order please do get in touch, as customer satisfaction is very important to us & we will do what we can to help. Contact me through social media (instagram @jammy.kids.vintage or alternatively fill out the contact form on our website menu)